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At Keys to Caring, we believe that true transformation starts with a shift in mindset.  The Adaptive Connection Model (ACM) is a transformative approach to dementia care that empowers caregivers to provide personalized, meaningful interactions for individuals living with dementia. At its core, the ACM emphasizes adaptability, empathy, and practical application, equipping caregivers to tailor their approach in real-time based on the unique needs and circumstances of the person they are serving.

 

Unlike rigid, one-size-fits-all caregiving models, the ACM teaches caregivers to observe, assess, and respond to an individual’s current mood, behavior, and cognitive state. By focusing on the complexities of dementia—including the disease process, behavioral psychology, and its impact on communication and daily living—the ACM ensures caregivers are equipped with the knowledge and skills to foster dignity, trust, and positive interactions.

Through hands-on, scenario-based training, caregivers practice real-world techniques that improve communication, de-escalate challenging behaviors, and build meaningful connections. This approach bridges the gap between knowledge and practice, empowering caregivers to handle diverse situations with confidence. Inclusive in its design, the ACM engages every member of a community who interacts with residents—from caregivers to dining staff and housekeepers—ensuring a unified, empowered care environment. By tailoring care to individual needs, the ACM enhances resident well-being, reduces caregiver stress and burnout, and builds family trust. Grounded in research and evidence-based practices, the ACM transforms care environments into places where residents feel valued and supported, and caregivers feel prepared, appreciated, and confident in their ability to make a difference.

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Our expert-led training, consulting, and speaking services are crafted to inspire change and elevate care practices across the board. Whether you’re looking to enhance your team’s skills or redefine your organization's approach to dementia care, we’re here to support you in building a compassionate, results-driven environment. Together, we can set a new standard for excellence in dementia care—one that values every individual and leads with understanding.

Empowering caregivers to create impactful connections through science-based, hands-on training.

Foundational Keys to Exceptional Care

  • Education

Knowledge unlocks the path to better care—when you know more, you can do more.

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  • Care

"To care for those who once cared for us is among life’s greatest honors." Treat every moment as an opportunity to honor their story.​

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  • Compassion

Be the steady light in their storm—a rainbow of hope and comfort when they need it most.​

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  • Patience

Every journey is unique; walk beside them with grace, understanding, and infinite patience.

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